Terms of Use

These Terms of Use ("Terms") are an agreement between you and Stolen Orbit LLC ("Holler", "we", "us", "our"), 8 The Green, Suite B, Dover, DE 19901, United States. They govern your use of the Holler: Walk Home Safety Alarm mobile application (the "App"), the website getholler.app, including the live-location tracking pages it hosts (the "Site"), and any related services we provide (together, the "Service").

By downloading, installing or using the App, or by using the Site, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service. These Terms were last updated on 13 July 2026.

You must be at least 16 years old, and able to form a legally binding contract, to use the Service. The Service is not intended for children under 16.

The App provides personal-safety features that you control, including: a shake-to-trigger siren and strobe alarm; automatic text messages to trusted contacts you choose, containing a link to a live-location web page hosted at getholler.app; time-bounded “Walk with me” sessions that share your live location with your chosen contacts; dual-camera (front and back) evidence recording during alerts; a fake incoming call; and a private session logbook. The Site provides information about Holler and hosts the live-location pages your contacts open.

Features vary by device, region, operating-system permissions and subscription plan, and we improve them over time. Descriptions on the Site reflect the App as it currently works and may change as the App evolves.

The App creates an anonymous account for you when you first open it — no name, email address or password is required. Because the account is anonymous and tied to your device, we may be unable to recover it if you lose access to your device or delete your data, and an active subscription is restored through your Apple ID rather than through the account. You are responsible for activity that occurs through your device and account. You can delete your account and data at any time from the App's settings.

You choose the trusted contacts who receive your alerts and you enter their phone numbers yourself. You are responsible for having each contact's permission to give us their number and to send them messages, for keeping those numbers accurate, and for making sure your contacts understand what a Holler alert means. Alert messages are sent on your instruction, when you trigger an alarm or start a session. Standard message and data rates charged by your or your contacts' carriers may apply.

Live-location links let anyone who has the link view the shared session while it is active, so alerts should only be sent to people you trust. You must not use the Service to harass, stalk, monitor or track any person.

During alerts the App can record video from the front and back cameras as evidence. Audio recording is optional: it is off unless you turn it on, offered only where we understand it to be lawful in your region, and always disclosed on screen while active. Laws on recording video, audio and conversations differ between countries and states, and some require the consent of every person recorded. You are solely responsible for using the recording features lawfully in the place where you use them.

To protect the integrity of recordings — for example, if your phone is taken from you — recordings cannot be erased directly from the device. They are stored securely and deleted automatically after 60 days, as described in our Privacy Policy.

Parts of the Service require a paid subscription (“Holler Plus”). Holler Plus is offered as an auto-renewable subscription with a weekly plan and a yearly plan, purchased through Apple's In-App Purchase system. The price of each plan is displayed in the App at the point of purchase, in your local currency, before you confirm anything.

Free trial. The yearly plan includes a 3-day free trial for eligible new subscribers. When the trial ends it converts automatically into a paid yearly subscription at the price shown in the App, unless you cancel at least 24 hours before the end of the trial. If you cancel during the trial you keep access until the trial ends and you are not charged. Any unused portion of a free trial is forfeited if you purchase a different subscription during the trial.

Renewal and cancellation. Subscriptions renew automatically at the end of each period — weekly for the weekly plan, yearly for the yearly plan — unless cancelled at least 24 hours before the end of the current period. Your Apple ID is charged for renewal within 24 hours before the current period ends. You can manage or cancel your subscription at any time in your device settings: Settings → your Apple ID → Subscriptions. Deleting the App does not cancel a subscription.

Billing and refunds. All purchases are processed by Apple, which is the merchant of record; we never see or store your payment details. Refunds are handled by Apple under its own policies — you can request one at support.apple.com or through your Apple account. Nothing in this section limits any mandatory refund or withdrawal rights you have under the consumer law of your country.

Price changes. If we change the price of a subscription, the new price applies no earlier than your next renewal, Apple will notify you in advance, and where Apple's rules or applicable law require your consent, your subscription will not renew unless you agree to the new price.

When using the Service, you agree not to:

The App, the Site, and the Holler name, logo, brand, design and content are owned by us or our licensors and are protected by intellectual-property laws. We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to install and use the App on Apple-branded devices that you own or control, and to access and view the Site, for your own personal, non-commercial use, in accordance with these Terms and the usage rules in Apple's App Store terms. You may not otherwise copy, reproduce, distribute, sell, rent or exploit any part of the Service, or use our trademarks, without our prior written permission, except as allowed by law.

Recordings you capture and the entries in your logbook are yours. If you send us feedback or suggestions, you grant us a non-exclusive, royalty-free, worldwide licence to use them without restriction or obligation to you.

These Terms are between you and us, not with Apple Inc. (“Apple”). Apple has no obligation to provide maintenance or support for the App, and is not responsible for the App, its content, or any claims relating to it, including product-liability claims, claims that the App fails to conform to a legal or regulatory requirement, claims under consumer-protection or similar laws, and third-party claims that the App infringes intellectual-property rights. If the App fails to conform to an applicable warranty, you may notify Apple and Apple will refund the purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

You represent that you are not located in a country subject to a United States Government embargo or designated as a “terrorist supporting” country, and that you are not on any United States Government list of prohibited or restricted parties. You must also comply with any applicable third-party terms — for example, your mobile carrier's data agreement — when using the App.

The Service depends on third-party services we do not control, such as Apple, mobile carriers and messaging networks, and the Site may link to third-party websites. We are not responsible for third-party services or content; your use of them is governed by their own terms.

To the fullest extent permitted by law, the Service is provided on an as-is and as-available basis, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. We do not warrant that the Service will be uninterrupted, secure, error-free or free of harmful components, that alerts or messages will be delivered, or that any information is complete or current. Nothing in this section affects warranties or rights that cannot be excluded under applicable consumer law.

Nothing in these Terms excludes or limits our liability where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for gross negligence or wilful misconduct, for any liability under data protection law that cannot lawfully be excluded, and for any other liability that cannot be excluded or limited under applicable law, including your statutory rights as a consumer.

Subject to the paragraph above, and to the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential or punitive loss, or for any loss of profits, revenue, data, goodwill or anticipated savings, arising out of or in connection with your use of, or inability to use, the Service, even if we have been advised of the possibility of such loss.

Our total aggregate liability to you arising out of or in connection with the Service and these Terms — subject to the first paragraph of this section, and to the fullest extent permitted by law — will not exceed the greater of (a) the amounts you paid us for the Service in the twelve months before the event giving rise to the claim, and (b) one hundred US dollars (USD 100).

Subject to the first paragraph of this section, and to the extent permitted by law, we are not liable for harm arising from reliance on the Service as a means of obtaining help in an emergency, from the failure or delay of any alert, message or live-location update, or from your or your contacts' acts or omissions in response to an alert. You acknowledge the safety notice in section 2.

To the extent permitted by law, and except where you are acting as a consumer and applicable law provides otherwise, you agree to indemnify and hold us harmless from any claims, losses, liabilities and reasonable expenses arising out of your misuse of the Service, your breach of these Terms, your violation of recording or privacy laws, or the content of alerts and messages you cause to be sent.

We may suspend or terminate your access to the Service if you materially breach these Terms, if we are required to by law, or if providing the Service to you creates a security or legal risk. Where reasonable, we will give you notice and a chance to remedy the problem first. You can stop using the Service at any time and delete your account from the App's settings; if you have an active subscription, cancel it via your Apple ID settings, as deleting the App or your account does not cancel it.

We may change or withdraw features of the Service, and we may update these Terms as the Service develops or as the law changes. We will update the date at the top of these Terms when we do, and we will give you reasonable advance notice of material changes that adversely affect paid features, including any refund or termination rights required by law. Your continued use of the Service after a change takes effect means you accept the updated Terms.

These Terms, and any dispute arising out of or in connection with them or the Service, are governed by the laws of the State of Delaware, United States, excluding its conflict-of-law rules. This choice of law does not deprive you of the protection of mandatory consumer-protection rules of the country where you live. If you are a consumer in the EEA or the UK, you may bring proceedings in the courts of your country of residence, and you keep the protection of its mandatory laws.

We would like to resolve any concern informally first, so please contact us before starting formal proceedings. If you are an EU consumer, the European Commission's Online Dispute Resolution platform is available at ec.europa.eu/consumers/odr.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions continue in full force. Our failure to enforce a right is not a waiver of it. You may not assign your rights under these Terms; we may assign ours to a successor of our business. These Terms and our Privacy Policy are the entire agreement between you and us regarding the Service.

Questions about these Terms can be sent to Stolen Orbit LLC at support@getholler.app, or by post at 8 The Green, Suite B, Dover, DE 19901, United States.